
Vancy Community
With over 20.000+ global customers,the VANCY community is bigger than ever before.
What our customers say
Absolutely love it!
Excellent service from Vancy. My Ralph Lauren polo arrived quickly and the quality is definitely authentic. Will buy again!
Order delivered 5 hours ago.
So happy I found this store. The Nike Tech Fleece I ordered fits perfectly. Fast shipping and great customer support.
Great Experience
Great experience! The Lacoste shirt is 100% original. Constantino is now my go-to for imported brands.
Frequently Asked Questions
We ship worldwide from the US. Most orders are delivered to Europe and EUA, but we also ship to many international destinations. If your country appears as an option at checkout, delivery to your location is available.
Delivery times depend on your destination and selected shipping method:
United States: 4–8 days
Europe: 5–10 days
Other regions: 5–12 days
International: approx. 5–12 business days, depending on destination and customs clearance.
Please note that these are estimated delivery times and may vary due to external factors (e.g. customs, courier delays, public holidays).
Once your order has been shipped, you will receive a shipping confirmation email with your DHL tracking number. You can track your shipment online at any time via the link provided in the email.
You have a 30-day return period from the date you receive your order, provided that the items are:
- unworn, unused, and in perfect condition
- with all original tags still attached
- returned in their original packaging
Additionally, for deliveries within the European Union, you are entitled to a statutory 14-day right of withdrawal. More details can be found in our Returns & Refund Policy.
Once your return has been received and inspected, we will notify you by email. If approved, your refund will be processed within approximately 10 business days to the original payment method. Please note that it may take additional time for your bank or payment provider to reflect the refund.
Available payment methods may vary by region. Generally, VANCY accepts:
- Credit & Debit Cards (e.g. Visa, Mastercard)
- Digital Wallets (e.g. Shop Pay, Apple Pay, Google Pay – where available)
Other local payment methods displayed at checkout.
All available options will be shown during the payment process